CFPB received fewer reverse mortgage complaints in 2024
Housing Wire
JANUARY 24, 2025
This typically has to do with customers seeking to contact their lender or servicer to fix an issue with the management or servicing of a loan. About 13% of all complaints were related to applying for a loan or refinancing an existing one. And about 10% of the total share of complaints were related to issues with loan closings.
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