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DOJ sues Rocket, appraisal companies over alleged discrimination

Housing Wire

Another regulator has sued Rocket Mortgage for allegedly discriminating against a Black homeowner by undervaluing her home during an appraisal in Colorado three years ago. The document states that the plaintiffs undervalued a homeowner’s property based on her race in an appraisal made in 2021 in Denver. ” On Monday, the U.S.

Mortgages 511
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FAR, AAG to unify under Finance of America brand

Housing Wire

Finance of America Companies (FOA) announced on Monday that its reverse mortgage brands — Finance of America Reverse (FAR) and American Advisors Group (AAG) — will be consolidated under the singular Finance of America brand going forward. A single brand will help with our customer experience. Those were much more pressing needs.”

Branding 468
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What to expect in 2025: Securing customer insurance in a volatile real estate market

Housing Wire

Rising personal home insurance rates, fueled by escalating claims costs, increasing property values and the growing frequency of natural disasters, will all have a profound impact on market dynamics and homeowners insurance costs. For real estate professionals and mortgage lenders, these shifts present both challenges and opportunities.

Marketing 368
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FOA’s Kristen Sieffert talks about growing the business in 2025

Housing Wire

Sieffert called 2024 a significant period of strategic alignment for the company, citing the unification of its disparate brands under a single banner, and the challenges she said were overcome as it processed the particulars of its acquisition of American Advisors Group (AAG), the industrys former leading player.

Branding 342
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Citi looks to grow market share with mortgage.com platform

Housing Wire

On Wednesdy Citi launched mortgage.com, a new platform that creates a brand-endorsed, consumer-focused channel to leverage Citi’s brand authority and encourage mortgage or refinance applications for the bank. Market share and brand authority Why launch this site now?

Marketing 417
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FOA enlists new marketing agency in renewed push

Housing Wire

The company which formally announced the arrangement on Thursday includes business and brand strategy, creative development and industry thought leadership initiatives, according to the announcement. Weve been working over the last year now on a complete advertising and brand platform transition, [which] goes live in Q2.

Marketing 250
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HomeZada rolls out AI-powered chat assistant for homeowners

Housing Wire

The goal of Zada Home AI Assistant is to assist with the challenges homeowners face when trying to finding answers on remodeling projects, product comparisons, and maintenance and repair inquiries by offering a secure platform that allows users to engage in interactive, two-way conversations.